Shipping & Returns

Shipping:
Standard shipping is free for orders over ₹997 to any location in India. Orders below ₹997 are charged a flat 180 per order shipping fee to cover for the high cost of transport. 

We do not charge any other handling or processing fees.

At this time, we only ship within India.

Returns:
At Assam Fresh customer satisfaction is our top priority. Please contact us with any questions or problems. The fastest way to reach us is by emailing sales@assamfresh.com. 

If you received an incorrect or damaged item, please email us immediately so that we can correct the problem.

If you are returning a non-food item, it should be unused and in original packaging to be eligible for a full refund.

Our physical address for returns is:

Assam Fresh Teas & Spices
House No. 11, 
D. Neog Path, ABC
Guwahati - 781005
Assam

Wholesale Returns:
If you are a wholesale customer please email sales@assamfresh.com for all questions regarding returns.