Privacy Policy

Assam Fresh Teas and Spices™ is a division of Kontreg Securities Private Limited (Kontreg). Kontreg has not sold or traded any customer information since our inception in May 2013. Your privacy is very important to us. We will never sell or trade customer and visitor information in future either.

We use SSL (secure sockets layer) Certificates from Shopify, which provide the strongest 2048-Bit and SHA-2 encryption available in the industry. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to us. This is the most secure form of online shopping.

Our Internet site is meant to be a service you. In order to provide you with the best products, excellent information and quality customer service we record a variety of information from your visit to our site.

We record your computer's IP address, information indicating which site pages you viewed, the address of the site you came from before visiting our site, and any search terms you used to find our site.

We also record your email address if you chose to communicate with us via email. And, should we offer an online survey, we will record any information you provide us in that survey.

If you have signed-up for our newsletters or if you have shopped with us previously, we might send you communication from time to time. If you do not want to receive such communication from us, you can simply remove your address from our mailing list by clicking on the “unsubscribe from newsletter” link at the bottom of the email you receive.

All our email communications are sent through third-party platform and have safe removal link built into them.

You can also contact us and request us to remove your from our mailing communication by calling us at +91-708-687-4553.

If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us a message via email or postal mail or by calling us.

You will need to supply us with your telephone number during the ordering process. You may receive telephone contact from us regarding your order if there is an issue with fulfilling or delivery of the order.

We will not contact you by telephone about any of our new products or offers. We use e-mail and printed catalogs to let you know about our new teas.

If you have any questions, concerns or comments regarding privacy or security of the personal details you share with us, please contact us immediately.

Email: ask@assamfresh.com

Phone: +91-708-687-4553

Mailing Address:
Assam Fresh Teas & Spices™
c/o Kontreg Securities Pvt. Ltd.
House No. 1, Shree Nagar,
Maszid Path,
Guwahati – 781005
Assam